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Director of Customer Success, EMEA
Matthew is the Director of Customer Success for EMEA at short-term rental property management platform, Guesty. Since joining the company in 2018, he has been crucial in supporting property management companies and professional hosts to develop their portfolios while streamlining their operations to be more time-efficient. Matthew and his team are always interacting with the leading short-term rental brands in EMEA, helping them to achieve their business goals by utilizing Guesty's features and following best practices. The team also serves as trusted advisors, providing users with in-depth research and industry insights relating to their respective geo-specific market.
With an education and background in hospitality management, Matthew is excited to tackle the challenges of today’s alternative accommodation hospitality brands while implementing the most effective industry techniques.
“"We’re witnessing a groundswell of alternative accommodations challenging the status quo as to how we will stay, live and work – it’s already at the centre of many conversations. I am delighted to be part of the first true Urban Living event that addresses the complex issues of branding, distribution, supply, regulation, UX, technology and more"Sean Worker, Managing Director, T5 Strategies
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