26-27 October, 2021 10/26/2021 12:00:00 AM 10/27/2021 12:00:00 AM Europe/London


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Harriet Jones

Experience Makers

Harriet Jones


Harriet Jones is Producer for Experience Makers, a network organisation that champions the importance of customer experience in real estate and delivers training and research initiatives supported by UK’s leading property organisations.

She brings a creative flair to real estate having joined Experience Makers from the Innovation & Business team at Central St Martins, where she  produced a range of client events from exhibitions to product launches, fashion shows to music festivals and even a pop up makerspace. She also has also worked as consultant on Placemaking Strategy for the likes of BritishLand and The Trampery and first got to know the world of real estate, from the customer side, as retail interior designer at Ted Baker.

Harriet is passionate about the people behind places and committed to growing the Experience Makers network to reflect the diversity, complexity and value of customer experience in an evolving property industry.

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"We’re witnessing a groundswell of alternative accommodations challenging the status quo as to how we will stay, live and work – it’s already at the centre of many conversations. I am delighted to be part of the first true Urban Living event that addresses the complex issues of branding, distribution, supply, regulation, UX, technology and more"

Sean Worker, Managing Director, T5 Strategies

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