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Carol Fergus

Fidelity International

Carol Fergus

Director, global travel, meetings and ground transportation

Carol Fergus is an experienced Director of Global Travel, Events and Ground Transportation, currently working for Fidelity International; with over 30 years in the Travel industry, in procurement/vendor management and operationally, mainly in the financial services sector.

Carol has project led several key global travel related initiatives and is highly conversed and skilled across the various travel categories. She has also built and managed several teams globally and is extremely inclusive and a strong operator.

Carol is a professional, graduated with an MSc in Facilities Management taken at Westminster University and CIPS qualified. Her travel journey has seen Carol appointed on the GBTA Europe Advisory board, is the new Chair of their Diversity & Inclusion committee and supports the TAMS Diversity, Inclusion and Equity group. In addition, she has held several Advisory board positions, written and critiqued key topics in various travel magazines, sat on panels, steering committees and spoken at many industry events.

Carol was awarded ITM Travel Buyer and GBTA Global Travel Buyer of the year in addition to Best Practitioner for her contribution to the DEI journey. She has also been listed as an EmPower Top 100 Ethnic Minority Future Leader 2021, ranked 15 on the Involve Top 100 Heroes women role model list for 2022 and most recently named Top50 Women in Travel by GBTA WINiT. She has also won various awards for her contribution to DEI and the travel industry.

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“The event has been great – everything that we do with IHM is great. The panels have been amazing, you’ve got the feedback from the workshops and you walk out of these conferences feeling really engaged and open to more conversations. The tours were great and we had lots of discussions. Going out to see the products is quite different and seeing how everyone is expressing their brands.”

Suzanne Luscombe, business development director, Opago

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